Privacy Policy



The policy covers any and all information you provide to LoanClubUSA Certain personal information is required during the registration process for both investors and borrowers. We will use this information to verify our clients identities, to determine the eligibility of borrowers and investors suitability to our services, and also us guard against any potential illegal activity. This basic information includes:

  • Your name
  • Your email address
  • Your date of birth
  • Your home address
  • Your telephone number
  • Your Social Security

Furthermore, when you register as a borrower, we will use your personal information to access your credit report from a credit bureau to determine your creditworthiness as well as to help our platform assess your loan request as it relates to your overall financial situation. We collect information about your computer and your visits to our website. Such information includes your IP address, geographical location, browser type, referral source, length of visit and page views through the use of log files. We use non-identifying and aggregated information to help optimize our website based on the needs of our users. No personal or personal identifiable information about any individual user is collected. We retain this information to satisfy legal requirements such as recordkeeping and tax and credit reporting requirements, as well as for purposes of fraud prevention, audit, and data integrity.

COMMUNICATIONS
From time to time we may send surveys, requests for user feedback with regard to user experience and site operations, newsletters, event notifications, group leader notifications, marketing offers from us or from us on behalf of our marketing partners. The completion of such surveys or requests for feedback, receipt of newsletters or notifications, or acceptance of any offer is strictly voluntary. If you do not wish to receive these surveys or user feedback emails, newsletters, notifications or marketing offers, please email us at unsubscribe@loanclubusa.com.

Information may also be shared with other parties in the following ways:

  • With local, state or federal authorities or any other party to meet any applicable law, regulation, legal process or enforceable governmental request, for the purposes of limiting fraud or in connection with the sale of LoanClubUSA to a third party. If we sell a loan to an investor, we may provide that investor with personally identifiable, financial and credit information about the borrower.

  • From time to time it may be necessary to share select information with our trusted partners that perform vital operational functions.

LoanClubUSA is not responsible for any personal information that borrowers or investors may choose to reveal about themselves. We reserve the right to disclose your personally identifiable information when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served upon us. LoanClubUSA works with a number of partners that perform vital functions as part of our operations, including platform administrators, loan servicers, credit bureaus, collection agencies, electronic payment service providers, quality assurance agents, and companies that distribute our emails for us or collect survey information on our behalf. Information is shared with these third parties only to the extent necessary for us to process the transactions you initiate or to perform other specific services. Our partners are legally bound to keep all information private and secure.


WEB-RELATED INFORMATION COLLECTION
Cookies are small text files created by a website that store information on your computer, such as your preferences when visiting that site. Cookies are also used to gather statistical data, such as which pages are visited, what is downloaded, the ISP’s domain name and country of origin, and the addresses of sites visited immediately before and after coming to our site, as well as your “click stream” activity and transactional attributes in accordance with information you voluntarily submit in the course of using our site. These anonymous data are aggregated for analysis to ensure proper functioning of our site, in terms of navigation and usability, as well as to evaluate the effectiveness of our marketing efforts. Session ID cookies expire when you close your browser. We use a persistent cookie that remains on your hard drive for an extended period of time, so that we can recognize you when you return to our website. All of this information is stored in an encrypted fashion for security reasons, and no personal information about you is stored. We use third-party tracking services (e.g., Google Analytics) that use cookies to track non-personally identifiable information about visitors to our site. SECURITY POLICY The security of your personal information is important to us. We have implemented technical, administrative, and physical security measures to protect your personal information from unauthorized access and improper use.

GOOGLE ANALYTICS
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google(registered trade mark symbol)”). Google Analytics tracks visitor sessions to help the website analyze how users use the site. This data is primarily used to optimize our website for our visitors; however we will use this data for marketing purposes. This data DOES NOT include any personal identification information such as: Names, Phone Numbers, Email Addresses, Mailing Address, Social Security Numbers, or any other sensitive personal information.

 

OFFLINE COLLECTION
This Privacy Policy applies only to the collection of personal information on the Site. When we collect information offline we also, like information received online, protect the privacy of such data. When an individual communicates with LoanClubUSA offline, we will ask for the personal information we require in order to quantify the eligibility of the client for our services, to send out our Investors Guide, to answer any questions poised, to create a client account or otherwise respond to a query. LoanClubUSA will treat offline collection, uses and disclosures of personal information in a manner consistent with our online privacy policies.

 

PASSWORDS
Your password is not known to any employee or third party with whom we may partner. We will never ask for your password as a means of identification. You should never share your password with anyone, and if you ever receive an email purporting to come from LoanClubUSA requesting your password then you must immediately inform us to allow us to take action.

 

UPDATES TO THIS POLICY
We reserve the right to change or update this Privacy Policy.  Any updates to this policy become effective once posted to the website. Your continued use of our website after any change to this policy will be construed as an acceptance of the updated privacy policy. It is our goal that all our visitors, users and customers are aware of what information we collect, use and disclose. We encourage you to review this Privacy Policy periodically. If you have any questions about the Privacy Policy, please email us at privacy@loanclubusa.com. You can also send questions or comments to:

LoanClubUSA, Inc.
15303 Ventura Blvd., Suite 850
Sherman Oaks, CA 91403

YOUR CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83 permits customers of LoanClubUSA who are California residents to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please write to us at the above address.